Shipping

At Fer à Cheval, we offer you different delivery options.

For Metropolitan France:

• Home delivery (free from 59€ of purchase) with GLS or Colissimo
• Delivery to a collection point (free from 39€ of purchase) with Mondial Relay

For international destinations, depending on your country, different delivery times will be offered. The relay point option is also possible, but only for certain countries.

All orders are prepared in our workshop in Marseille. The usual preparation time is 1 to 2 working days. The carrier times indicated in your basket are calculated after the order has been prepared.

Any unusual extension of the preparation or delivery times is indicated at the time of purchase.

Important: the announced thresholds are non-binding and may change at any time.

Returns & Right of withdrawal

At Fer à Cheval, we make every effort to ensure the quality of our products and the maximum satisfaction of our customers.
However, in accordance with the legislation in force, you have a period of 14 days from the date of receipt of the package to notify us of your withdrawal request and request a refund of all or part of your order.
Return shipping costs are your responsibility.

Please note that goods that you have opened and which cannot be returned for hygiene or health protection reasons (for example, sealed cosmetics, soaps, etc.) are excluded from the right of withdrawal.